Business

Effective Principles to Improve Your Customer Service Skills

Effective Principles to Improve Your Customer Service Skills

Mar 11, 2015 | 10:00 am

Customer service is ultimately misunderstood or at the very least, nearly impossible to define by consensus. From definitions that stress satisfaction such as “anything the customer thinks it is” to definitions that stress problem management such as “the ability to respond quickly to customer problems” current thinking tends to focus on customer service as an extension of marketing. That perspective is understandable given statistics that indicate more than eighty percent of consumers have ceased relationships with a business for customer service driven reasons. Unfortunately, most of the available literature on this issue is task driven rather than principle driven, a... Read more...

Employment Outlook for Those in the Hospitality Field

Employment Outlook for Those in the Hospitality Field

Mar 11, 2015 | 9:00 am

There are a lot of different jobs covered under the field of hospitality, everything from chefs to hotel maids serve under the hospitality banner. As of February 2014, the unemployment rate for those in the hospitality industry was 10.4%, which is 35.5% higher than the 6.7% national unemployment rate during the same month. While it may seem that this just simply means the employment outlook is poor, it’s much more complicated than that. What’s going on with the hospitality industry? Employment is Not Equal Among All Areas The hospitality field is based on the amount of disposable income residents of... Read more...

How an Online Hospitality Degree Boosts Career Confidence

How an Online Hospitality Degree Boosts Career Confidence

Mar 10, 2015 | 12:00 pm

While competency is the first requirement of a business manager, the person who gets hired is not only the one who can demonstrate the skills, but can perform them with confidence. Uncertainty as a decision maker effects the entire performance of the team. Uncertainty usually doesn’t mean the prospective manager doubts his or her abilities to handle transactions, produce records, make financial statements, but question their social impact on others. What You Learn An online hospitality degree program exposes you to the same world class instructors you would find on campus. You will have the opportunity to chat in online... Read more...

How to Become an Accountant

How to Become an Accountant

Mar 10, 2015 | 11:00 am

You aspire to work with numbers. You love math and massive amounts of numerical data. If you can say this, then you might make a great accountant. Accounting is not just accounts receivables and accounts payables. You must have great critical thinking skills, problem-solving skills and be able to analyze accounts. You must also have great attention to detail and communicate with impeccable accuracy. Accountants not only have all these skills, but they are also honest. Remember, when you are the accountant, your name is linked to all the research of the transactions and financial operations of your client. You... Read more...

How to Earn a Resort Management Degree?

How to Earn a Resort Management Degree?

Mar 10, 2015 | 10:00 am

Resorts, casinos, hotels and other kinds of hospitality establishments need managers to administer day to day operations along with meetings, special events, finances and catering. Resort managers make sure that guests on business or vacation have a lovely experience at the resort. They also make sure that the resort runs efficiently and profitably. Students who choose to earn a degree in Resort Management will get to receive hands-on and technical training, which will offer them the opportunity to fill positions in guest relations, sales managing, convention planning, and food & beverage. Employment Outlook and Salary Information According to the United... Read more...

Overview of Hospitality and Tourism Management Degree Program

Overview of Hospitality and Tourism Management Degree Program

Mar 10, 2015 | 9:00 am

Business students searching for a specialty with positive growth potential and competitive salary should look into a career in the field of hospitality and tourism management. According to a recent study; specialty areas in this field such as event planning and convention services are expected to have significant future job growth of roughly 44% through the year 2020. Is Hospitality and Tourism Management a Good Fit? A career in hospitality and tourism management is a nice fit for students with analytical, customer service, and business skills. Since technology is such a big part of day to day operations and tasks... Read more...

Overview of Internet Marketing Degree Program

Overview of Internet Marketing Degree Program

Mar 10, 2015 | 8:00 am

Business has advanced past any question of the viability of the internet as a source of customer interaction, and despite reluctance and holdouts, the early adopters have been proven correct so that the vast majority of companies surveyed reported on average, twenty-five percent of companies’ marketing budgets is spent on digital marketing. Three percent of the respondents reinvest the savings garnered by internet marketing, and in total, internet marketing represents about 2.5% of revenue compared to 7.5% to other marketing efforts. As most often occurs with new industries, the majority outsources internet marketing, but companies steadily add personnel to handle... Read more...

Should I Consider Becoming a Bookkeeper?

Should I Consider Becoming a Bookkeeper?

Mar 9, 2015 | 12:00 pm

You like working with numbers and you like mathematics. Maybe it’s time to become a professional bookkeeper. What do you need to know to become a bookkeeper? Does becoming a bookkeeper mean that you are an accountant? This may be some of the questions you are asking yourself. According to Business News Daily, there is a difference between a professional bookkeeper and an accountant. One can become a bookkeeper with no formal training. This is not true to become an accountant, which does require college and certification. What are the Duties of the Bookkeeper? You may have an employer come... Read more...

Should I Consider Becoming a Cost Clerk?

Should I Consider Becoming a Cost Clerk?

Mar 9, 2015 | 11:00 am

Simply put, a cost clerk determines whether the expenditures of a company’s finances are making or losing money in the different departments. Cost clerks look to see if the different departments are operating within the financial limits. A cost clerk will review this information and seek out ways of reducing costs. Overview of the Career Although a college degree is not required, to have an associate’s degree will help tremendously in the job search of a cost clerk. Computer, mathematics and bookkeeping skills are needed for the basics of a cost clerk. Many learn some of the skills while on... Read more...

Should I Consider Becoming an Accountant?

Should I Consider Becoming an Accountant?

Mar 9, 2015 | 10:00 am

While going over a college application you might come across the accounting program and ask yourself; should I become an accountant? You can never get enough math, and perhaps you enjoy working with percentages, equations, ratios and the likes. More to the point, maybe you like math, but are not so good at advanced math equations. It could be a giant puzzle of numbers to you and you could just sit in your own little corner and research and analyze all day. If this sounds interesting to you, consider becoming an accountant. This career can open doors that you perhaps... Read more...